If you are evaluating AI-powered chatbots to streamline or augment front-line support staff, this new comprehensive guide from ThoughtFocus examines customer support metrics for AI chatbots.
In higher education, front line admissions and counseling are challenged with overwhelming call volume from concerned students and parents. Chatbots for higher education can reduce that call volume.
In today’s highly competitive environment, students are looking for more personalized experiences enabled through technology.
Learn how the YANA deployment model accelerates time to value for higher ed.
Learn how Universities are using AI-powered chatbots to unify all departments and channels (phone, email, social media, text, and chat) to deliver a unified student experience.