Colleges and universities may find it challenging to help relieve cost pressures while improving customer service to meet the needs of their students.
AI solutions can be developed that aligns with the student’s interests, monitors progress & matches them to university resources.
Did you ever notice the chat window that suddenly pops-up as soon as you land onto a website and says ‘How may I help you today?’
A proven crawl, walk, run roadmap for using AI-powered enterprise chatbots to improve student engagement.
During the COVID-19 pandemic, the old saying, knowledge is power, needs to be adjusted for colleges and universities.
There have been some spectacular chatbot failures in recent years. Chatbot failures take the form of greatly frustrating customers.