University Case Study

Talk & Text – A Conversational Bot

YANA is a conversational chatbot, like Siri, specifically designed to address Higher Education challenges. YANA uses artificial intelligence to answer complex questions relevant to student and administrative services like advising, housing, financial aid, IT support, and campus events. Students get 24×7 access to personalized information that keeps them engaged. Administrative departments can reduce the volume of inquiries during peak period by using YANA.

YANA enables higher levels of student success and administrative efficiency.


Learn how YANA helped a leading campus of a large USA public university.