AI-Powered Chatbot Automates Routine Mortgage Origination Contact Center Queries

Self-service AI-powered chatbot resolves customer queries and makes call center staff more productive

For mortgage originators seeking to reduce the time call center staff spend answering routine queries, ThoughtFocus’ proprietary AI-powered chatbot can help you automate routine queries and reduce contact center call, chat, and email volume.

Available with a rapid proof of concept, within 30 days, your call center can experience a fully-operational chatbot to help you do more with less and maximize the capabilities of your expensive front-line staff.

ThoughtFocus has deployed AI-chatbots (digital associates) in small contact centers as well as large University systems processing tens of thousands of routine inquiries per week.

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