AI-powered chatbots can help you automate routine queries and reduce contact center call, chat, and email volume. Available with a 30 day proof of concept. Watch the video!
If you are evaluating AI-powered chatbots to streamline or augment front-line support staff, this new comprehensive guide from ThoughtFocus examines customer support metrics for AI chatbots.
Many state and local governments have embraced AI chatbots and more specifically AI-powered “digital assistants” that handle tier 1 queries autonomously until escalation to a human is necessary.
For mortgage originators seeking to reduce the time call center staff spend answering routine queries, ThoughtFocus’ proprietary AI-powered chatbot can help you automate routine queries and reduce contact center call, chat, and email volume.
With more questions than answers, how can colleges and universities best manage student and parent communications?
A well-defined strategy for customer engagement using enterprise AI-powered Chatbots involves more than deployment.