How YANA Provides Value in Higher Ed
The YANA deployment model accelerates time to value
YANA is delivered as an AI-powered, SaaS-based omni-channel application that functions as tier-one support and autonomously engages students across mobile, social, email, chat, and voice until an intelligent and relevant human hand-off is needed.
YANA – an enterprise AI Chatbot built for higher ed – is powered by machine learning algorithms that are self-learning and can comprehend human language, not just conditional logic. The more conversations YANA has, the more “intelligent” YANA becomes.
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