AI Chatbot Benefits
YANA from ThoughtFocus is an intelligent AI chatbot (and so much more) used in high volume contact, service, and support centers.
How Do You Get Started with AI-Powered Chat?
A well-defined strategy for customer engagement using enterprise AI-powered Chatbots involves more than deployment.
The AI to Human Handoff – Escalating AI-Powered Chat Support
The minute you land on any website these days, a chatbot cheerfully pops up offering assistance or help.
New Grant for Universities Provides Chatbot Technology to Aid with COVID-19 Crisis Communications
ThoughtFocus, announces a new grant program to help qualifying universities manage COVID-19 pandemic-related student and parent communications.