Leading Chatbot Deployment Mistakes
While chatbots can deliver real value for your business, it must be grounded in a solid plan for achieving ROI.
AI Chatbot Benefits
YANA from ThoughtFocus is an intelligent AI chatbot (and so much more) used in high volume contact, service, and support centers.
The AI to Human Handoff – Escalating AI-Powered Chat Support
The minute you land on any website these days, a chatbot cheerfully pops up offering assistance or help.
New Grant for Universities Provides Chatbot Technology to Aid with COVID-19 Crisis Communications
ThoughtFocus, announces a new grant program to help qualifying universities manage COVID-19 pandemic-related student and parent communications.