Staffing Challenges? Have You Considered a
Managed Contact Center?

Build a world-class managed contact center for your brand – fees are based on performance.

When you work with YANA’s Managed Enterprise Contact Center, we’ll help scale your support team faster and deliver a differentiated brand experience for your customers, students, and/or prospects on the most popular messaging channels.

Engage and delight at scale!

Using a combination of leading AI-powered technology and expert agent support, let us show you how we can help you scale your support team and perfect the AI chatbot-to-agent hand-off.

With YANA chatbots, you can focus on what you do best: growing your organization without a backlog of unanswered queries.

With YANA Managed Enterprise Contact Centers, you get a team that’s prepared 24×7 to delight your customers…at scale!


Ready to revolutionize your contact center? Request more information about a Managed Contact Center from ThoughtFocus!